SHIPPING & DELIVERY POLICY
Shipping & Delivery Policy
We are committed to delivering your order quickly and transparently. Below you’ll find our standard processing times, regional delivery windows, and tracking & support details.
Order Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Warehouse hours: Mon–Fri.
Shipping Cost & Delivery Time
Total delivery time = Processing Time + Shipping Time. Costs and carriers vary by region — see regional cards for details.
Order Tracking
A tracking number is emailed when your order ships. Allow 24–72 hours for carrier tracking to update. For long-distance shipments, tracking updates may be intermittent.
United States
EU Countries
Germany, France, Netherlands, Austria, Belgium, Poland, Spain, Italy. Delivery 6–12 business days. Shipping is free from our EU warehouse. Carriers: DHL / DPD / GLS.
Long-Distance International
UK, Canada, Australia, New Zealand, Finland, Sweden, Norway, Denmark, Portugal. Estimated delivery: 50–70 days (8–10 weeks). Carriers: international postal/logistics partners. Tracking updates may be slower.
Switzerland
Shipping Location Availability
We ship to the United States, selected European countries, and a number of long-distance international destinations. Some regions may be restricted due to carrier limitations.
Delivery Time Exceeded
If your order has exceeded the estimated delivery timeframe, email support@unico-usa.com. We will coordinate with the carrier and update you promptly.
Order Cancellations
Orders can be cancelled before shipment for a full refund. Once an order has shipped, cancellation is not possible.
Customs & Import Duties
International shipments may incur customs duties or import taxes set by the destination country. These charges are the responsibility of the recipient.